CORONA INFO 3

DEAR BUSINESS PARTNERS,

The dynamic nature of the current situation presents us with new challenges every day. Here at RITZENHOFF, we have implemented internal and external measures which will not only guarantee the safety of our employees, suppliers and customers, but also safeguard the security of all necessary operational business processes. We are monitoring the situation very closely and continuously adapting our strategy to accommodate the changes. Our internal crisis management team, which was put in place specifically for this purpose, structures and organises all information as soon as it becomes available: it then translates the information into protective measures, recommendations for action or hygiene regulations, which are all constantly monitored as a matter of course.

In concrete terms, this means that as many employees as possible are working from home. Our shift plans have been modified so as to reduce personal encounters at work to an absolute minimum. In incoming goods areas and offices, workplaces have been separated by installing Perspex screens. All existing hygiene regulations have been stepped up to maximum level in order to present the spread of the virus. There are no longer any internal meetings, and business trips to our external partners have been replaced by video conferences.

Furthermore, we are progressively reducing our production capacity by 25% to max. 50% in line with changing market demand. We are not planning to stop production entirely for the time being. Our logistics partners are working with virtually no time restrictions, so we can produce and deliver all existing orders normally.

This package of measures safeguards the health and safety of our employees, customers and business partners to the fullest possible extent and in accordance with the regulations laid down by the WHO and the German health organisation Robert Koch Institute. At the same time, adapting our production capacity in line with changing demand is an anticipatory measure which enables us to react flexibly to the dynamics of the market while offering the best possible job security for our employees.

We are doing all we can to overcome this crisis with you, our partner. We will be giving you continuous updates as the situation develops. Please do not hesitate to contact us if you have any questions.

Yours sincerely
CHRISTOPH KARGRUBER
CHAIRMAN OF THE BOARD RITZENHOFF AG

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RITZENHOFF AG

  • The family-run company produces 50 million glasses every year
  • Glass and porcelain in every shape and style
  • Only glass manufacturer in Europe to act as a single source for all services
  • From design and production to final decorations, storage and logistics
  • One of the most prestigious high-tech glassworks in Germany
  • Stands for premium-level quality
  • RITZENHOFF brand name well known as producer of designer gifts

Find out more about us

Welcome to RITZENHOFF – European market leaders in the stemware glass sector

We are the only glass manufacturers in Europe to provide all the services needed for the development and production of a drinking glass from a single source. We offer the beverage industry the entire spectrum of services from design to production to final decorations all the way to storage and logistics.

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RITZENHOFF Product Range

RITZENHOFF delivers glass and porcelain products in every shape and style. Discover our products!

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RITZENHOFF AG

“Made in Germany” is the guiding principle behind RITZENHOFF AG. The headquarters of the family-run joint stock company RITZENHOFF AG are located in Marsberg Essentho in the picturesque Sauerland region of Germany. The production lines are fired up 365 days a year. We mean it when we say things are really heating up – a mixture of quartz sand, soda, potassium carbonate and potassium nitrate is boiled and simmered at 1,500 degrees Celsius before being turned into crystal glass and shaped into drinking glasses. Most of these glasses are stem glasses for the beverage industry. The glasses are embellished with the logos of all the best-known breweries and beers, in accordance with the German Crystal Glass Labelling Law.

Glasses for the well-known, popular design collections such as Champus, Milk, Beer, Schnapps, My Darling, Wine and Cocktail Culture at Home are also produced, printed, packaged and stored until shipping here.

From the development of the glass’s shape to production and finishing touches using a range of state-of-the-art technologies to storage and shipping in an in-house logistics centre, RITZENHOFF AG is responsible for every single step in the production process. Every day, 65 tons of molten glass are turned into 140,000 glasses across four production lines. The machinery used by RITZENHOFF AG is all part of a continuous innovation process; there are no standard machines in the world of glass-making. Processes and techniques are constantly being further refined, optimised and adapted to suit current market needs. This ensures that the production of crystal glass drinkware is always on the cutting edge of technology. The same is true for the decors and other finishing touches. Clients can choose from a range of different printing techniques. For example, using direct printing process, up to eight colours can be printed on the glass at a time. Alternatively, decal pictures can be produced in the in-house print shop, transferred on to the glasses by hand and then fired in the kiln. The customer wants to have a metallic gold or platinum edge? No problem. It has also been possible to use organic inks in the direct printing process for quite some time. The main advantage of this, is that the inks are dishwasher proof, which is highly practical in the catering industry. Collectors of the popular design collections also value this dishwasher proof aspect very highly.

Products from Marsberg Essentho are exported to over 60 countries around the world. No matter where you are, if you order a beer, it’s highly likely that it’ll be served in a RITZENHOFF glass.